Privacy Policy
Effective Date: August 2, 2026
Introduction
Welcome to Zebra Plumbing Service ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you provide when using our website or requesting plumbing services.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or contact us, we may collect the following information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Property Address
- City, State, and ZIP Code
- Details about your plumbing issue
- Any information you voluntarily submit
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referring website
- Approximate location
This information helps us improve our website and services.
How We Use Your Information
We use your information to:
- Respond to plumbing service requests
- Schedule appointments
- Contact you regarding your request
- Provide estimates and service updates
- Improve our website and customer experience
- Respond to customer support inquiries
- Prevent fraud or abuse
- Comply with applicable legal obligations
- Send service-related communications
We may also send promotional offers if you have opted to receive marketing communications. You may unsubscribe at any time.
Phone Calls & SMS Communications
By submitting your phone number, you consent to receive calls and text messages regarding your plumbing request.
These communications may include:
- Appointment confirmations
- Technician updates
- Scheduling changes
- Service reminders
- Customer support responses
Message and data rates may apply depending on your mobile carrier.
Consent to receive text messages is not required as a condition of purchasing our services.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Measure advertising performance
- Enhance user experience
Most web browsers allow you to disable cookies through your browser settings.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary to:
- Schedule or provide plumbing services
- Process payments
- Provide customer support
- Host and maintain our website
- Perform analytics
- Comply with legal requirements
- Protect our legal rights
All third-party providers are expected to safeguard your information.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information.
While we strive to protect your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Maintain business records
- Resolve disputes
- Meet legal and regulatory requirements
When no longer required, information is securely deleted or anonymized where practical.
Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of eligible information
- Request a copy of your personal data
- Opt out of certain marketing communications
To exercise your rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our services are intended for adults seeking plumbing services.
We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Zebra Plumbing Service
Phone: (888) 691-1982