Terms & Conditions
The terms for using our website and phone referral service, and how we work with independent plumbing providers.
Acceptance of Terms
These Terms & Conditions ("Terms") govern your use of zebraplumbingservice.com and the phone referral service operated by Zebra Plumbing Service ("Zebra," "we," "us," or "our"). By using our website or calling our line, you agree to these Terms. If you do not agree, please do not use them.
What We Do
Zebra Plumbing Service is a free service that helps homeowners and businesses connect with independent local plumbing providers. We take your call, learn about your request, and connect you with an available provider.
We are not a plumbing contractor
We do not employ plumbers, perform plumbing work, or guarantee any work performed. All contractors and providers are independent.
Independent Providers
Any agreement for plumbing services is directly between you and the provider. The provider alone is responsible for the quality of the work, pricing, scheduling, permits, and any warranty. It is your responsibility to verify that the provider you hire holds the license and insurance required for the work being performed.
Making a Request
Requests are made by phone. You agree to give accurate information, to provide safe access to your property for the provider, and not to submit false or abusive requests.
Emergencies & Response Times
Life safety first
If you smell gas, suspect a gas leak, or anyone is in danger, leave the building and call 911 or your gas utility from a safe place before calling us.
We work to connect emergency requests quickly, but we cannot guarantee that a provider will be available or that they will arrive within any particular time. Response times depend on the provider's availability, your location, weather, and demand.
Pricing & Payments
Our referral service is free to you. Providers set their own prices, estimates, and payment terms, and you pay the provider directly. Any estimate is the provider's, may change after inspection, and should be confirmed with the provider before work begins. We do not collect payment for plumbing work.
No Warranties
Our website and referral service are provided "as is" and "as available." To the fullest extent permitted by law, we make no warranties, express or implied, about the website, the availability of providers, or the quality of any work. Information on this website, including our guides, is general in nature and is not a substitute for professional advice.
Limitation of Liability
To the fullest extent permitted by law, Zebra Plumbing Service is not liable for indirect, incidental, special, or consequential damages, or for any loss arising from work done by a provider, service delays, property conditions, or events outside our reasonable control. Nothing in these Terms limits liability where the law does not allow it.
Indemnification
You agree to indemnify and hold harmless Zebra Plumbing Service and its personnel from claims, losses, and expenses arising from your misuse of the website or your violation of these Terms.
Website Content & Images
The content of this website, including text, graphics, logos, and designs, belongs to or is licensed to Zebra Plumbing Service and is protected by law. You may not copy, distribute, or modify it without written permission. All persons depicted in photos or videos are actors or models and are not contractors listed on Zebra Plumbing Service.
Acceptable Use
You agree not to:
- Submit false requests or impersonate others
- Attempt to gain unauthorized access to our systems
- Introduce malicious software or disrupt the website
- Use the website for any unlawful purpose
Third-Party Links
Our website may link to third-party websites. We do not control or endorse them and are not responsible for their content or practices.
Governing Law
These Terms are governed by the laws of the United States and the state in which Zebra Plumbing Service primarily operates, without regard to conflict-of-law principles. Disputes will be resolved in the appropriate courts of that jurisdiction unless the law requires otherwise.
Changes to These Terms
We may update these Terms from time to time. Updates are posted on this page with a new effective date, and continued use of the website means you accept the updated Terms.
Contact Information
Questions? Call (888) 691-1982 or email info@zebraplumbingservice.com. Zebra Plumbing Service, Plano, Illinois.
